WebOct 12, 2024 · Over the next couple of years, behavioural science became central to a book I was writing. My research included studying the original articles written by Daniel Kahneman and his long-time collaborator Amos Tversky, published in the 1970s and 1980s in journals such as Science and Psychological Review.Also subsequent academic … WebJun 30, 2024 · T he Consumer Duty principle proposed by the Financial Conduct Authority (FCA) represents a significant shift for the UK financial services sector, creating a new and higher standard for firms to protect retail customers, and serve their best interests. If that sounds like a rule with a broad impact, you are right. Covering all customer interactions …
How to use behavioural science to prepare for the FCA Consumer …
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